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Queue ticket screen set-up
Queue ticket screen set-up
This guideline assumes there will be a Apple iPad device(s) acting as a ticket counter. Permanent internet connection through WiFi is also essential for iPad (if iPad has 4G card then it is OK also).
1. Configure the iPad
First of all it is important to set up the iPad in a way that auto lock and automatic brightness is disabled.
To configure the device for the ticket stand make following changes in device configuration:
- Disable auto-lock. Open Settings > General, choose Auto-Lock: never
- Disable automatic brightness. Open Settings > Wallpaper and brightness, choose Auto-Brightness: Off
- Enable Guided Access. Open Settings > General > Accessibility > Guided Access, turn on Guided Access, select Passcode Settings to set the PIN for unlock, turn on Accessibility Shortcut.
To start a Guided Access session, follow these steps:
Open eLectern
Triple-click the Home button to activate Guided Access, then triple-click one more time to open settings toolbar
Set Time Limit Off
- Adjust other settings for the session, and then tap Home to go back to eLectern
- Make sure that iPad has 4G or WiFi connection.
2. Install Lectern app
Next, install the app and configure it:
- Open App Store, type "lectern" into search.
- From search results find app Lecten (provided by Modera Software) and install it.
- After installation open the Lectern app and type in the URL of counter screen exactly as seen in the administration interface. It can be found: Tools->Queue system-> ticket screen url
3. Set up ticket stand
Now the app opens the URL and the device is ready for installation to the sales floor:
- Open Lectern app, verify that the ticket counter is displayed.
- Enable Guided Access by triple-click on home button. While Guided Access is active the app cannot be closed.
- Place the device inside the stand and connect power supply.
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